Digital marketing with AI

Authors

Wagner Enrique Ortega Arcos
Universidad Técnica de Ambato, UTA
https://orcid.org/0000-0002-6624-3780
Wagner Omar Ortega Roldán
Universidad Técnica Particular de Loja, UTPL
https://orcid.org/0000-0002-2958-1844

Synopsis

The present chapter analyzes the role of artificial intelligence, AI, as a tool used in digital marketing, focusing its study on the Ecuadorian context. It begins with the recognition that AI has brought significant changes to communication processes, making its mastery essential for achieving efficient, personalized, and innovative campaigns. The research aimed to describe the integration of AI-based technologies such as chatbots, large language models, LLMs, programmatic advertising, emotion recognition, automated content generation, and predictive analytics. The methodology was qualitative-descriptive, based on a literature review and analysis of practical case studies developed by the author, including audiovisual products created with free AI tools. The findings indicate that these technologies optimize audience segmentation, enhance message personalization, reduce operational costs, and expand the reach of communication strategies. It was observed that, although countries like Ecuador show incipient development in the professional application of AI in digital marketing, there are significant opportunities for positioning in highly competitive markets through training and strategic use of these technologies

Author Biographies

Wagner Enrique Ortega Arcos, Universidad Técnica de Ambato, UTA

Wagner Enrique Ortega Arcos, a professor and researcher at the Technical University of Ambato, Ecuador, holds a Bachelor's degree in Social Communication, a Master's degree in Corporate Communication, and a specialization in Corporate Image. He is the author of 7 scientific articles published in academic journals and has presented at national and international conferences. A communicator with 27 years of professional experience, he has also served as a professor at the State University of Bolívar, taught master's modules at the Peninsula University of Santa Elena and the State University of Bolívar, and was the President of the College of Journalists of Tungurahua and the National Federation of Journalists of Ecuador.

Wagner Omar Ortega Roldán, Universidad Técnica Particular de Loja, UTPL

Wagner Omar Ortega Roldán is a fifth-semester Communication student at Universidad Técnica Particular de Loja. He holds a Bachelor's degree in Accounting and Auditing from Universidad Técnica de Ambato (2025). His interdisciplinary background supports his contributions in critical analysis, academic writing, and effective communication. He has a C1-level proficiency in English according to the British standard. Known for his responsibility, professional ethics, and research commitment, he is a valuable contributor to editorial and academic projects.

Published

September 1, 2025

Online ISSN

3103-117X

How to Cite

Digital marketing with AI. (2025). In Innovation, Technology, and Methods in Digital Communication: Vol. V1(2). Editorial Unión Científica. https://doi.org/10.63804/mtc.1.2.3